Shipping policy

At O-NIZE, we work to get your order to you as quickly and smoothly as possible.

Processing Time

Orders are typically processed within 1–2 business days. Once your order has shipped, you will receive a confirmation email with tracking information when available.

Shipping Times

Estimated delivery times vary depending on your location and shipping method. Most orders typically arrive within 3–6 business days after processing.

Please note that delivery times are estimates and may be affected by carrier delays, customs processing, weather, or other circumstances outside of our control.

Shipping Costs

Shipping costs, if applicable, will be displayed at checkout before you complete your purchase.

Order Tracking

Once your order ships, you may receive tracking information by email. Tracking updates can take a few days to appear after your order has been shipped.

Incorrect Address

Please make sure your shipping information is correct before placing your order. O-NIZE is not responsible for orders shipped to an incorrect or incomplete address provided by the customer.

Lost or Damaged Packages

If your package arrives damaged or appears to be lost, please contact us at [your customer service email] with your order number. We will work with you to help resolve the issue.

Contact Us

If you have questions about your order or shipping, please contact us at [your customer service email].

Thank you for choosing O-NIZE!